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Choose and control the next workflow to automate

The best starting point for automation is a clear process with an accountable owner, understood inputs, and a useful result. These insights help teams examine recurring handoffs, approval steps, exceptions, and the controls needed before increasing scale. Map the existing work first, including where people must review a decision or recover from a failure. Then choose a bounded improvement that can be tested and maintained. AI involvement adds questions about permitted data, output review, and responsibility; it does not remove those obligations. Use the guidance to prepare a scoped workflow discussion, with implementation and ongoing support agreed separately rather than assumed from the technology.

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